Refund Policy
OUR GUARANTEE
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Wallet Ninja for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling.RETURN INFORMATION
Follow return information which is shipped with each package. Send all returns to the address indicated on your packing slip/invoice. We suggest you ship returns to Wallet Ninja via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail). Along with your return, be sure to include the following:- Your order number and/or your complete name, address, and billing phone or email address
- A detailed explanation regarding your reason for returning the item(s)
- Information about whether you would like a refund or a replacement
EXCEPTIONS TO OUR RETURN POLICY
* All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our 30-day return policy starts from the day your product is received. We need to have the return package postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used). * Shipping and handling costs are non-refundable Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement. Such a return also will not be sent back to you.REFUND POLICY
Once your return is received, it will be processed within 10 business days. Wallet Ninja will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item. Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.GET A FREE CUSTOM QUOTE & BRANDING GUIDE!
INSTANTLY GET A FREE CUSTOM QUOTE FOR WALLET NINJA AND RECEIVE "7 KILLER TIPS FOR CUSTOM PROMOTIONAL GIVEAWAYS" GUIDE HERE:
ULTimate
18 in 1
Marketing Tool
18 tools in 1. TSA Approved
Fully customizable full color front/back
The size of a business card
Fits in any wallet
Stand out from the crowd
“Service received when purchasing our Wallet Ninja exceeded our expectations. We had a great experience in designing our full takeover of Wallet Ninja projects. Have received great feedback from customers a sure plus in our networking showcase.” —
Florida Foundation, Corp.
“Every day we can give one of these wonderful tools to a customer is a beautiful day, because we always make someone happy :-)” —
Evado GMBH
“Loved giving out the wallet ninjas. It was a great way to promote the company brand with a cool gadget! Clients absolutely loved it! The wallet ninjas were a hit with them instantly. Great product and service. Good way to promote brands..Service was excellent. Very accommodating to our needs and clear communication plus fast response time on emails.” —
API Talent Limited
“Being in the industry I'm in, one of the most daunting tasks is getting a potential client to remember our conversation and our business. When I hand someone my Wallet Ninja business card, it opens up another window of opportunity because it's something my client will use forever. Everyone loves it and it's a phenomenal ice breaker! The support at Wallet Ninja is incredible and I cannot imagine a company not having the Wallet Ninja as their primary marketing tool.” —
Commercial Equipment Finance.
”My experience was wonderful. The representative (Yan) was able to customize and ship my order in time for my event. They work well with tight deadlines, and the customer service is outstanding. Their service was excellent!” —
AARP.org